Dispatcher
Why we need you:
Because we offer top-of-the-line products and services, we need a top-of-the-line Dispatcher who genuinely cares about the customer and will look at this opportunity as not just a job but a career.
The big task:
Full Time positions consist of weekdays and weekends. We are open from 7 a.m. to 7 p.m. seven days a week. Shifts will vary.
- You will evaluate customer calls and match the right technician for every job.
- Prior dispatching a plus.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Competitive individual contributor who also loves to win as a team.
- Experience in call centers and/or heavy customer service jobs.
Key sub tasks
- Learn the business and learn how to prioritize the most urgent customer calls.
- Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
- Record and report the service calls.
- Participate in training so that you grow and develop as a professional.
- Update customers throughout the day on the technician’s progress.
- Have a great personality and enjoy customer service.
Skills and experience
* Starting pay depends on experience.
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What we offer
- Our top performers are among the highest paid in Bastrop County.
- Medical Insurance -- we pay 100% for you.
- New technology, and access to integrated software.
- 401k Plan with a company match up to 4%.
- Free gym membership.
- Dental, vision, (optional).
- Two weeks paid Vacation.
- A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Parobek Plumbing and Air Conditioning, LLC.
Learn more about us:
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Parobek by visiting www.parobekplumbing.com.
Equal Opportunity Employer